FAQ
If your deposits are lower than your losses, the Cashback will be calculated from the deposited amount. If the bonus was not used and expired within the last week, please contact Support for assistance. If you cancel a bonus after you have started playing with it, the bonus and any winnings linked to it will be lost permanently.
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Open the Withdrawal section, select a payment method, enter the amount, and confirm the request. For security purposes, we may request additional verification if you use a new payment method or make certain changes to your account. If your bank account currency differs from your casino account currency, your bank may also charge additional fees. Enter the code on the deposit screen before confirming your payment. Your Cashback percentage is based on your total deposits from the previous week and is calculated according to your real losses during that time.
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