Get a refund or compensation Transport for West Midlands

To qualify under this category, a person would have to have a long term and substantial disability that means they cannot walk or which makes walking very difficult. However, many will be registered on a voluntary basis with their local authority social services department. Blind and partially sighted people can register with their local council. However, the types of disability which should enable people to claim the statutory travel concession are those which are permanent, or which have lasted at least 12 months, or which are likely to last at least 12 months. West Midlands Combined Authority will apply this statement in order to arrive at a decision on eligibility for a disabled resident. If you often travel before 9.30am, you can get a pre-9.30 add-on ticket.

This depends on the type of ticket you have and the type you want to change to. For example, if you want to extend from travelling in train zones 1 to 2 to zones 1 to 5. Hold your card to the reader and it will display your balance. You can also check your balance by going to a Swift ticket machine. You can also pause payments if you’re not using your Swift card for a while. To add another card, log in to your account and click ‘add a new card’ to your existing account.

• If you have, you can apply even if your salary now is more than £30,000 a year.
• (i) they cannot walk or being unable to walk means that they cannot take a single step.
• The Department advises that concessionary travel passes should be issued to people whose sight is so impaired that they would be able to register as severely sight impaired (blind) or sight impaired (partially sighted).
• If, for people with any of the disabilities (2) – (4) listed above, the local authority can be confident that a licence would be refused it should therefore be able to issue the travel pass automatically.
• The Department advises that the authority should normally require medical evidence to support the claim that the applicant’s walking ability is long term and substantially impaired.

Apply for a disabled person’s travel pass

In all cases, entitlement depends on the applicant’s difficulty in walking and considerations, such as difficulty in carrying parcels, are not to be taken into account. People with epilepsy will need to show that any fits were brought about by the effort required to walk. They will need to show that any danger to their health is a direct result of the physical effort required to walk.

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Alternatively, a person who can only swing through on crutches could be considered eligible, as they would be seen as having considerable difficulty walking (provided it is due to a long term disability and not due to legs being in plaster). This question does not apply to people with mental disabilities, your inability to walk very far must stem from a physical condition. It is envisaged that passes will be issued to people who can only walk with excessive labour and at an extremely slow pace or with excessive pain.

The serious deterioration does not need to be permanent but it should require medical intervention for them to recover. Some people with haemophilia may also qualify for the higher rate in this way. This criterion is intended for people with serious chest, lung or heart conditions. They need to show they should not walk very far because of the danger to their health. The test here is whether the exertion required to walk would constitute a danger to their life, or whether it would be likely to lead to a serious deterioration in their health. (iii) The exertion required to walk would “constitute a danger to their life”.

You can also use your travel pass as a pay-as-you-go card. Show your travel pass to the driver and ask for a £2 single ticket. Those people are not covered by the definition of ‘disabled person’ under the Act and are thus not entitled to the statutory minimum travel concession. In these latter cases the Department advises that a local authority should normally require independent medical evidence to support the application.

You can update your personal details online if your name or address has changed. We’ll write to you 4 to 6 casino sites not on Gamstop weeks before your pass expires and tell you how to renew it. If you apply through the post, send your application to the address on the form.

Or you might have to apply again. We’ll write to you around 3 months before your pass expires. Send the application and supporting evidence to the address on the form. We’ll guide you and let you know what you need to provide for your disability. It’s the fastest way to apply and only takes around 15 minutes. The top-up lets you use your pass on the bus before 9.30 am in term time.

If you want to travel before 9.30am, you can get a £2 single fare on any operator’s buses. This cost will be limited to the payment of the medical assessors’ fees only. A medical assessor can include a General Practitioner, Consultant Psychiatrist or Hospital Consultant, but in most cases will involve an independent medical assessor. Such conditions include (but are not limited to) dementia (or any organic brain syndrome); behaviour disorders (including post head injury syndrome and Non- Epileptic Seizure Disorder); and personality disorders.